Last updated · 1 August 2026
Who this notice covers
This notice applies when you browse stadivia.com, join an alert list, send a general enquiry, request a custom trip plan or submit a VIP and group request.
Information we collect
Information you submit
- Name, email address, phone number and country or region.
- Trip details such as competition, destination, dates, party size, budget range, travel style and accessibility priorities.
- The subject and message included in a contact request.
- Your chosen display currency.
Technical information
Hosting and security systems may process basic request information such as IP address, browser data, timestamps and requested pages. Stadivia also stores your selected display currency in your browser’s local storage so the preference remains available on later visits.
How the information is used
- To answer enquiries and assess planning requests.
- To deliver the service scope agreed before payment.
- To send requested alerts and allow unsubscribing.
- To prevent spam, abuse and technical failures.
- To maintain records required for operational or legal purposes.
Stadivia does not sell submitted personal information. It is not used to make decisions that produce legal or similarly significant effects through automated profiling.
Service providers
Netlify provides website hosting and related operational services. Supabase stores form submissions in a server-controlled database. The public website does not receive the private database credential and cannot query the leads table directly.
If you allow measurement, Google Analytics 4 can measure use of the site, and Stay22 can measure eligible travel partner links. Those tools do not receive analytics permission on the public site until you choose “Allow measurement”.
Providers may process information in countries different from your own under their contractual and legal safeguards. Only information needed to provide and secure the service is shared.
Retention and security
Enquiries and service records are kept only as long as reasonably needed to respond, deliver the requested work, handle follow-up and meet applicable obligations. Records that are no longer needed are reviewed for deletion.
Reasonable technical and organisational safeguards are used, but no internet service can guarantee absolute security. Please do not submit passport details, payment-card data or other highly sensitive information through a general form.
Your choices and rights
Depending on where you live, you may be entitled to ask for access, correction, deletion, restriction, portability or an objection to certain processing. You can withdraw newsletter consent at any time.
Send a request through Contact Stadivia. We may need to verify your identity before disclosing or changing a record. You may also have the right to complain to your local privacy or data-protection authority.
Children and changes
Stadivia’s paid planning and enquiry services are intended for adults. We do not knowingly collect personal information directly from a child who cannot lawfully consent in their location.
This notice may change as the service develops. The date at the top identifies the current version.
Questions about this notice can be sent through the privacy option in the contact form.